About us

With over 10 years experience in the antique and modern jewellery business Flaxman Fine Jewellery recently opened their antique and modern jewellery shop at 50 Peascod Street, Windsor. The shop is a treasure trove of antique and modern jewellery with an emphasis on engagement rings. There are always pieces in stock by many famous design houses such as Cartier, Tiffany, Boucheron and Van Cleef & Arpels. They also offer a professional repair and re-design service, along with specialist investment advice. The stock is constantly changing so we recommend any fans of jewellery stop by on a regular basis. Initially recruited to work at Sotherby's, the proprietor Ed Flaxman went on to gain valuable experience working for a specialist antique jeweller in the Burlington Arcade where he also graduated with a gemmology diploma. He has spent the majority of his life in Windsor and attended the local Windsor Boys School.

Why Buy From Flaxman Fine Jewellery?

  • We are a small friendly and independent company dedicated to high quality customer service.

  • Handmade products.

  • Reliable ‘30 day money back guarantee’.

  • 10 years experience and expertise in the bespoke and antique jewellery field.

  • Efficient service before and after the sale.

  • Free re-sizing on the engagement ring range.

  • Comprehensive repair service available and free advice on alterations.

Money Back Guarantee and Returns Policy

We offer a reliable 30 day money back guarantee' on both our exclusive engagement and wedding band ranges. Provided there has been no damage sustained (excluding in transit) and all original documentation is present. Returns on our antique range are subject to store credit to the same value of the piece purchased.

Please note: the use of our bespoke service for special 'one off' commissions is non refundable.

Returns Address - please telephone before sending any item back to:

Flaxman Fine Jewellery
50 Peascod Street
Windsor
Berkshire
SL41DE

Timeframes

We try and quote realistic delivery times. Delivery is generally between 7-10 working days, however, often quicker. Please note - our exclusive engagement and eternity band ranges are all handmade and if not in stock at the time of your enquiry could take up to 10 days for delivery.

Should you have a last minute 'must have' moment, please do not hesitate to telephone and we will do all we can to help!

Delivery

Note - a signature is required on all deliveries. Deliveries will take place any time between Monday and Saturday.

UK Free Delivery: 7-10 days using Royal Mail Special Delivery (including BFPO).
Europe: 10-14 days using Royal Mail International Special Delivery**.
Worldwide: 10-20 days using Royal Mail International Special Delivery **.

** A small charge of £50 will apply to deliveries outside the UK.

If you have any special requirements for your delivery i.e a certain date, or you would prefer us to use a courier service such as FedEx, please do not hesitate to telephone us for a quote.

We will contact you via email to let you know the date of dispatch and tracking number. All items are fully insured until the time of delivery. We will not be held accountable for any loss or damage to the piece after the time of delivery.

Packaging

Each piece will come in our sumptuous fitted boxes and will be appropriately cased and packaged for the journey.

Information

The information contained on the Flaxman Fine Jewellery website is in no way objective, rather subjective accounts provided by individuals within our organisation. Though we strive to provide the most accurate accounts of the pieces displayed on our site, we retain the right to alter or remove at our own discretion.  

Deposits

Flaxman Fine Jewellery retains the right to a non-refundable deposit arranged at the time of sale. 

Valuation Service

Flaxman Fine Jewellery are a member of The National Association of Goldsmiths and offer a professional valuation service for all jewellery and objects d'art. We provide a comprehensive valuation certificate. 

Our charges are £95+vat OR 2.0% of the total whichever is the greater. Larger valuations are negotiable.

 

See our terms & conditions

 
 
 
 
 
 

Flaxmans Home